POST v1/company/{companyId}/tickets

To save a new Ticket

Request Information

URI Parameters

Name	Description	Type	Additional information
companyId	Company id	decimal number	Required

Body Parameters

Ticket detail object

AppTicketModelRequest

Name	Description	Type	Additional information
Subject	ticket subject	string	None.
Message	ticket description	string	None.
Module	Ticket module number	integer	None.
TicketAttachment	Ticket attachments	AppAttachmentmodel	None.
UserId	User Id	integer	None.

Request Formats

application/json, text/json

Sample:

{
  "Subject": "sample string 1",
  "Message": "sample string 2",
  "Module": 3,
  "TicketAttachment": {
    "FileName": "sample string 1",
    "ContentType": "sample string 2",
    "FileContents": "sample string 3"
  },
  "UserId": 4
}

application/x-www-form-urlencoded

Sample:

Failed to generate the sample for media type 'application/x-www-form-urlencoded'. Cannot use formatter 'JQueryMvcFormUrlEncodedFormatter' to write type 'AppTicketModelRequest'.

Response Information

Resource Description

ApiResponseOfAppTicketMasterModel

Name	Description	Type	Additional information
Result		AppTicketMasterModel	None.
Status		boolean	None.
Message		string	None.
Errors	Errors occures while processing request	Collection of ApiError	None.

Response Formats

application/json, text/json

Sample:

{
  "Result": {
    "TicketData": {
      "Id": 1,
      "TicketId": 2,
      "Subject": "sample string 3",
      "Message": "sample string 4",
      "Attachment": "sample string 5",
      "IsAttachment": true,
      "Status": "sample string 6",
      "DateOfCreation": "sample string 7",
      "LastUpdatedOn": "sample string 8",
      "SenderName": "sample string 9"
    },
    "TicketLog": [
      {
        "Id": 1,
        "F_TicketsMaster": 2,
        "Message": "sample string 3",
        "DateOfCreation": "sample string 4",
        "UserName": "sample string 5",
        "Attachment": "sample string 6",
        "isReplyByYou": true
      },
      {
        "Id": 1,
        "F_TicketsMaster": 2,
        "Message": "sample string 3",
        "DateOfCreation": "sample string 4",
        "UserName": "sample string 5",
        "Attachment": "sample string 6",
        "isReplyByYou": true
      }
    ]
  },
  "Status": true,
  "Message": "sample string 2",
  "Errors": [
    {
      "Number": 1,
      "Message": "sample string 2",
      "Exception": {
        "ClassName": "System.Exception",
        "Message": null,
        "Data": null,
        "InnerException": null,
        "HelpURL": "sample string 1",
        "StackTraceString": null,
        "RemoteStackTraceString": null,
        "RemoteStackIndex": 0,
        "ExceptionMethod": null,
        "HResult": 3,
        "Source": "sample string 2",
        "WatsonBuckets": null
      }
    },
    {
      "Number": 1,
      "Message": "sample string 2",
      "Exception": {
        "ClassName": "System.Exception",
        "Message": null,
        "Data": null,
        "InnerException": null,
        "HelpURL": "sample string 1",
        "StackTraceString": null,
        "RemoteStackTraceString": null,
        "RemoteStackIndex": 0,
        "ExceptionMethod": null,
        "HResult": 3,
        "Source": "sample string 2",
        "WatsonBuckets": null
      }
    }
  ]
}