POST v1/company/{companyId}/tickets/PostTicketReply

Post a ticket reply

Request Information

URI Parameters

Name	Description	Type	Additional information
companyId	Company id	decimal number	Required

Body Parameters

Ticket post reply model

AppTicketPostReplyModel

Name	Description	Type	Additional information
F_TicketMaster	Ticket record id	decimal number	None.
Message	ticket comments	string	None.
Attachments	Ticket attachments	AppAttachmentmodel	None.

Request Formats

application/json, text/json

Sample:

{
  "F_TicketMaster": 1.0,
  "Message": "sample string 2",
  "Attachments": {
    "FileName": "sample string 1",
    "ContentType": "sample string 2",
    "FileContents": "sample string 3"
  }
}

application/x-www-form-urlencoded

Sample:

Failed to generate the sample for media type 'application/x-www-form-urlencoded'. Cannot use formatter 'JQueryMvcFormUrlEncodedFormatter' to write type 'AppTicketPostReplyModel'.

Response Information

Resource Description

ApiResponseOfAppTicketMasterModel

Name	Description	Type	Additional information
Result		AppTicketMasterModel	None.
Status		boolean	None.
Message		string	None.
Errors	Errors occures while processing request	Collection of ApiError	None.

Response Formats

application/json, text/json

Sample:

{
  "Result": {
    "TicketData": {
      "Id": 1,
      "TicketId": 2,
      "Subject": "sample string 3",
      "Message": "sample string 4",
      "Attachment": "sample string 5",
      "IsAttachment": true,
      "Status": "sample string 6",
      "DateOfCreation": "sample string 7",
      "LastUpdatedOn": "sample string 8",
      "SenderName": "sample string 9"
    },
    "TicketLog": [
      {
        "Id": 1,
        "F_TicketsMaster": 2,
        "Message": "sample string 3",
        "DateOfCreation": "sample string 4",
        "UserName": "sample string 5",
        "Attachment": "sample string 6",
        "isReplyByYou": true
      },
      {
        "Id": 1,
        "F_TicketsMaster": 2,
        "Message": "sample string 3",
        "DateOfCreation": "sample string 4",
        "UserName": "sample string 5",
        "Attachment": "sample string 6",
        "isReplyByYou": true
      }
    ]
  },
  "Status": true,
  "Message": "sample string 2",
  "Errors": [
    {
      "Number": 1,
      "Message": "sample string 2",
      "Exception": {
        "ClassName": "System.Exception",
        "Message": null,
        "Data": null,
        "InnerException": null,
        "HelpURL": "sample string 1",
        "StackTraceString": null,
        "RemoteStackTraceString": null,
        "RemoteStackIndex": 0,
        "ExceptionMethod": null,
        "HResult": 3,
        "Source": "sample string 2",
        "WatsonBuckets": null
      }
    },
    {
      "Number": 1,
      "Message": "sample string 2",
      "Exception": {
        "ClassName": "System.Exception",
        "Message": null,
        "Data": null,
        "InnerException": null,
        "HelpURL": "sample string 1",
        "StackTraceString": null,
        "RemoteStackTraceString": null,
        "RemoteStackIndex": 0,
        "ExceptionMethod": null,
        "HResult": 3,
        "Source": "sample string 2",
        "WatsonBuckets": null
      }
    }
  ]
}